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Aurelien Amacker never set out to build a SaaS company. His path into software ran entirely backwards, starting from a business problem rather than a product idea.
In his twenties, the French founder, now based in Lisbon, quit a corporate job, started a blog, and made a living selling online courses about building an online business. That is where he ran into the real problem. Running even a simple online business required duct taping together a landing page builder, an email tool, a membership platform, an affiliate tool, and a checkout system: five subscriptions, five logins, and constant small breakages in between. He eventually paid a developer to build a small internal tool for his own business. It worked so well that he decided to turn it into a product.
That product is systeme.io, an all in one platform for online entrepreneurs covering sales funnels, email marketing, online courses, affiliate programs, e-commerce, and automations, all in a single account. It launched in April 2018. By October 2019 the company had reached $70k MRR, and by the end of its second year it had crossed $1M in ARR. Today it has more than 3 million accounts.
All of this was achieved bootstrapped, with no outside funding, no paid acquisition, a tiny distributed team, and a founder who could not code. The company now employs around 90 people, and Aurelien works about four hours a day.
Here is how he built it, including the costly year that almost ended the project before it began.

His Fourth Business, Not an Epiphany
Zipchat is Ruslan's fourth business, and he is direct that it did not begin with any kind of revelation. He wanted to start something new, he had experience in e-commerce, ChatGPT had become the center of attention, and his reasoning was simple: build a ChatGPT wrapper, learn about AI, and hopefully make some money along the way.
The building process itself was straightforward. The team built the most minimal version of the product possible, launched it, started running ads on the Shopify App Store, gathered feedback, and gained momentum from there.

Software as an Investment Decision
The courses Aurelien was selling gave him something most first time SaaS founders lack: cash. He treated building systeme.io as an investment decision rather than a passion project. Everyone around him was investing in real estate, but he had no edge in that market. He was just another buyer competing against full time professionals with no particular insight of his own.
In software, he had a real edge. He knew the exact market because he was the market himself, understood the flaws in existing tools firsthand, and already had an audience he could sell to. Investing his money where he had genuine domain expertise seemed obviously better than investing it where he had none.
A Year Lost, Then the Developer Who Changed Everything
It cost more than he expected. His first contractors proved a dead end, costing him roughly a year with nothing usable at the end of it. They could not deliver, and it took him twelve months to fully accept that. He lost about $30k and, far worse, a year of his life with nothing to show for it. At one point the agency even took his email list and promoted a course to his own subscribers without asking him. He still paid them what he owed. As a parting gift, the agency founder told him his idea was worthless and would never work.
So after a year, he had no product, no usable code, and no clear idea what to do next. He was close to giving up. Instead, he went to Upwork and started testing freelance developers one at a time. Most were like the agency: plenty of confidence, very little delivery. Then he found one developer who was different. When this developer told him something, he did it. That sounds like a low bar, but after a year of the opposite, it was everything. Aurelien also noticed something telling: other developers seemed slightly afraid of him and made excuses around him. He actually knew what he was doing.
He decided to trust him, and that single decision is why systeme.io exists today. That developer helped hire a second and then a third, and the team of three built the initial product in about a year. The timeline matched the failed agency's, but with a fraction of the drama, and this time there was something real to show for it.
In total, Aurelien spent around $200k of his own money bringing systeme.io to break even. No investors, no loans. If it had not worked, the money would simply have been lost. Its survivability came from not validating in the dark. He already had an audience of people building online businesses, knew exactly what they paid for and complained about, and could present the product to them the day it existed. That is different from market research. It is closer to building a tool for yourself and discovering thousands of others share the same problem.

Two Languages, Split by Load
The company started with PHP and Symfony, the pragmatic choice at the time: the first developer knew it well, it was easy to hire for, and it let three people build a lot of product quickly. Most of the original platform, the funnel builder, email sending, courses, and checkout, still runs on that foundation today.
As the company grew, newer modules moved to Java. The reason was not fashion. Some parts of an all in one platform are much heavier than others, particularly anything processing large volumes in the background, and they wanted infrastructure built for that specific kind of load. The architecture progressively split: the older core in Symfony, newer services in Java, talking to each other rather than one monolith trying to do everything at once.
Betting Against the Market on Purpose
Instead of selling to agencies and marketing teams at $300 a month, systeme.io targeted beginners launching their first offer, with a genuinely free plan and paid plans starting at $17. That constraint shaped everything: no add ons, no upsells to unlock basic features, no pricing that punishes list growth. It also meant the product needed to be radically simpler than the competition, because the users were not marketing operators. They were people selling their first ebook.
The free plan is not a trial with a countdown. It is a real product for running a small business. While expensive to support, it is also the company's best acquisition channel, because people who start free and succeed tend to tell others.
Last year, the team surprised people by cutting the price of the entry paid plan from $27 to $17 a month. This directly hit short term revenue, and no competitive pressure forced the decision. They did it because the core mission is enabling as many people as possible to launch an online business, and $10 a month is a real barrier before someone makes their first sale. Being bootstrapped is what made that decision possible. Nobody needed to approve a temporary dip in revenue in exchange for a larger top of funnel and a mission the team genuinely believes in.
Revenue expansion comes almost entirely from customer success rather than from extracting more per account. Plans are tiered by usage, mainly by contact count, and customers whose businesses grow move up on their own. Nobody at systeme.io sells them anything. This aligns the company directly with its users: they make more money when customers do, and if customers stagnate, they do not. Annual plans are the other lever, costing customers less per month while providing upfront cash to the company.
On the cost side, being bootstrapped shaped every decision. The team of around 90 is fully remote, hiring talent wherever it is rather than in expensive cities, and has never had a sales team. Margins on a subscription product with no field sales and no paid acquisition are very good, and the company has been profitable for years. That profitability allowed a full year of engineering time on the white label offer, where any customer can resell the entire platform under their own brand and keep 100% of the revenue, included free in their subscription. That decision cost short term growth, and no board asked Aurelien to justify it.
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An Unfair Advantage Before Writing a Line of Code
Aurelien had spent years building an audience of people trying to start online businesses, selling them courses, and answering their questions. When the product was finally ready in April 2018, he launched to that list and got around 400 paying customers immediately. That is a very unfair advantage. He solved the hardest part of a SaaS launch, finding the first few hundred people who trust you enough to give you their credit card, before he wrote a line of code. Not because he planned it that way, but because he had spent five years in the same market first.
After that, word of mouth and the affiliate program generated almost everything. The two are hard to separate, since the affiliate program is simply word of mouth that the company pays for. They started at 40% commission, raised it to 50%, and today pay 60% recurring for the lifetime of the customer.
Cofounders as the Real Advantage
Ruslan's clearest advantage this time around is having cofounders who are as obsessed with winning as he is. In all of his previous businesses he was a solo founder and had to figure out everything alone. He did not want to repeat that, so this time he found people who are, in his own framing, a thousand times better than him in their respective fields.
Beyond that, his other real advantage has simply been talking to customers and solving their actual problems. His advice is to largely ignore startup books, generic advice, and the competition. What matters is the team you have and the customers you serve.
"That last number represents our entire strategy. Most companies treat affiliate commission as a cost to optimize. We treat it as our entire acquisition budget."
Aurelien explains the logic plainly: they do not run ads, and they do not have a sales team. So instead of paying a platform to interrupt strangers, they pay their own users generously, forever, for bringing in customers who already trust them. A 60% lifetime commission sounds extreme until it is compared to a paid acquisition cost that buys a customer with no recommendation attached. It is also self reinforcing in a way ads never are. Their users build online businesses, the product includes an affiliate tool, so they are simply asked to do what the platform already teaches them to do. Some of them make a full time income promoting the company.
Content and SEO in multiple languages serve as the quieter channel underneath all of it. The company sells worldwide, and invested early in translating both the product and the content, which made it the obvious all in one platform in several markets where nobody competed in the local language.
This worked so well, for so long, that the company barely built anything else. When one channel produces 30 to 50% growth every year without much additional effort, there is no forcing function to learn paid acquisition or build a real marketing team. Then growth slows, and you discover you have exactly one muscle, and it is the only one you have ever trained. Aurelien is fixing that now by building actual in house marketing capability, and says he would have started that three years earlier if he could, while the affiliate flywheel was still masking the problem underneath it.
His advice runs opposite to the usual diversify early wisdom. Find the one channel that fits your product structurally, and push it much further than feels reasonable. For systeme.io, that meant raising commissions three times instead of protecting margin. Most people spread themselves across five channels, doing all of them badly. Go all in on the one where you have a genuine unfair advantage, then build the second channel before you actually need it.

The Advantage of Staying Out of the Network
This might read as contrarian, but not being plugged into the founder scene has helped Aurelien more than almost anything else. He knows almost no other SaaS founders personally. He has one entrepreneur friend who built his own SaaS over the years and is now very successful, and that is essentially it. A few years ago in Lisbon, he met the CEO of a company that directly competes with systeme.io, and she asked if he had entrepreneurs he could introduce her to. He thought for a moment and realized he could not name anyone. He simply did not have a network.
He does not think that held the company back, and now sees it as a genuine advantage. Instead, he consumes a lot: podcasts, books, biographies of entrepreneurs. Not tactics for the current quarter, more general culture about how businesses actually get built and how the people who built them think. Andrew Warner's Mixergy put SaaS in his head years before he acted on it. Long form content from people who genuinely built something teaches more than a conference conversation, and it does not cost a week of his time.
A network's real downside is inheriting its consensus. When you spend time around other founders, you end up chasing the same things at the same time, because everyone is anxious about the same things simultaneously. Staying in his own cave means the roadmap comes from actual users and from what genuinely frustrates him as an operator, not from whatever a group chat has collectively decided matters this year.
The clearest example is AI. systeme.io was late to it, and part of that was a deliberate tradeoff, since a full year of engineering went into the white label offer instead. But part of it was intentional: Aurelien wanted to see whether the tools were genuinely good before rebuilding the product around them. The early ones were not. Enormous noise surrounded capabilities that did not survive contact with real users, and many companies shipped AI features that were essentially marketing. Waiting cost some ground, and he is catching up now, but the company is building on tools that actually work rather than on a demo.
His recommendation: protect your attention. Read widely, follow your customers closely, and be suspicious of anything everyone in your industry agrees about simultaneously.
What He Would Do Starting From Zero Today
Aurelien had two advantages most people do not: an existing audience and a problem he lived with daily. That combination created the opportunity. But if he were starting from zero today, his plan is specific, and it is not what most people want to hear.
Talk to potential customers. Get on calls. Try to sell. That is essentially it, and almost nobody does it, because it is uncomfortable in a way that building is not. Writing code or setting up a landing page feels like progress, and nobody rejects you while you are doing it. A sales call can end with someone telling you your idea is pointless. So people avoid the one activity that actually provides real information.
Push it as far as taking money. Try to presell. If you cannot deliver, refund people. That is not the end of the world, and it is a far cheaper way to discover you were wrong than six months of building. Payment is the only meaningful validation. Compliments are free. If you cannot get money yet, the next best signal is several different people, who do not know each other, independently describing the same pain and showing interest in the same solution.
Then use AI to build a prototype. Today's tools make prototyping accessible to non coders, which simply was not true when Aurelien started.
That is the combination he would run today: real conversations with real people, ideally people who have already paid, plus a working prototype in front of them as fast as possible. From there, there are two paths. Either keep scaling it yourself, or find a technical cofounder who can build the product properly, still using AI, but with an architecture that supports thousands of users. A prototype gets you to validation. It does not get you to a business.
Building a product quietly in a corner and then trying to sell it afterward simply does not work. That is the default failure mode, and it is too risky to rely on.

Growth Is a Means, Not an Objective
In the short term, Aurelien's focus is AI. The team is shipping an MCP server and an AI chat inside the product so users can run their funnels, emails, and courses by prompting instead of clicking through interfaces. What excites him most is the internal side: using these same tools to make the team dramatically more productive. They can now build things that were not possible eighteen months ago, and after a year of catching up, he is genuinely enjoying that part.
Beyond that, his goals are not what people typically expect from a founder answering this question. He works about four hours a day. He has a balanced life. He trains every day and cooks dinner for his family almost every evening, which is a genuine hobby rather than a chore. He lives in Lisbon with his kids. That is not a phase he is passing through on the way to something more intense. It is the point.
He has no interest in building an enormous company that goes public. He has no interest in dealing with investors, board meetings, or having to justify a decision like cutting the entry plan price or giving away white label access for free. Those are exactly the decisions that made systeme.io what it is, and they only happened because nobody could stop him from making them.
So the goal is deliberately boring, and he is entirely fine with that: a profitable company that keeps creating real value for its customers, run by a team of people he genuinely likes working with, that lets everyone involved have a life outside of it. If he can keep adding value and keep enjoying the work, that is the whole ambition. Growth is a means, not the objective.
You can create a free account, no credit card required, at systeme.io, where the free plan is a real product rather than a countdown timer. Aurelien is also on X, and is happy to answer questions there.



